April 30, 2008

WikiLinks & How to Use Them

Filed under: Did You Know? — CurtHopkins

This is the first in a short series of occasional posts on how to get yourself up to speed in the use of wikis. No time like the present, no subject as elemental as a “WikiLink” or “WikiWord.” Mark has this to say about the relationship between WikiWords and domain names.

The importance of WikiWords in the wiki is paramount. They let you easily link up ideas and information that relate to each other. The fact that we can do this easily in a wiki is one of the best things about it. Here, in this wiki, I can WikiLink any domain and build a relationship. Be it Google.com or GoogleMaps.com - really any domain now becomes a conversation destination, a place for conversation or thought to travel to.

And here’s an outline of the nature and use of links in AboutUs.

A WikiLink is a clickable hyper-link from one page on a wiki website to another page.

To link pages here at AboutUs, place the title of the page you want to link to in double brackets and save your edit.

For example:

  • [[AboutUs.org]] will give you AboutUs.org upon save. (Note: To work properly, link just the domain, “www” or “http” aren’t needed here.)
  • [[InterestingHappenings]] produces InterestingHappenings.
  • [[Special:Recentchanges|Recent Changes]] shows up as Recent Changes.

To begin [[WikiLinking]] navigate to a page you would like to place a link on (e.g. hit your “back” button or search for a page and hit “Find!”, etc.) and hit the green edit link.

For more details see our instructions or print a cheat sheet of how to make things look better here and polices on what we think is fair link building here. Feel free to contact us with any questions.

So, if you haven’t used this linking function so far on AboutUs, go for it. Experiment with it. One of the things that gives AboutUs, and any wiki, extra value, is the creation of relationships between ideas and pages. Those relationships are established almost solely as the result of your judgment.

The next issue we’ll cover in this series is what is known in wikispeak as a CamelCase word, using something you may be familiar with: Movie Websites. (This is what is known as a FutureLink, so nothing is there, yet.)

April 28, 2008

Navigating the Wikiverse

Filed under: The Business — CurtHopkins

Mercator

On a previous post I wrote regarding AboutUs’s business focus, Martin left a comment regarding navigation. He mentioned that he had tried searching for “DuPont” and wound up with a search results page that was too broad to be useful.

At AboutUs I typed “DuPont” in the search window, expecting to see search results similar to what I might see at Google or Hoovers, but I can make no sense of the search results, few if any even contain the name of “DuPont”. I think to myself, “this has no relevance to me, one trying to gain the mentioned information about a company”.

I thought this point was a valuable one and needed to be addressed. So, here goes.

AboutUs has millions of pages. Wikis in general are self-proliferating, so it’s easier even than a blog to create new pages and establish new linked relationships. Well, we have put a huge amount of effort into making AboutUs even easier to use in terms of creating and adding value to a page than most wikis are. I think it’s safe to say, we’ve accomplished that goal. We could hardly grow at the rate we have if we hadn’t.

Of course, with a site so big, most people, especially those not wiki veterans, are going to want to use a search function to narrow the pages they’ll need to examine to find the information they want.

As with all companies, AboutUs doesn’t have unlimited resources, so we have to prioritize. things get done before other things. But one of the reasons we wanted to bring this blog of ours a little more forward in the mix was precisely so that we could have conversations with you about what you wanted and needed to make AboutUs a more useful tool and resource. Martin’s point, that our search function needs attention and improvement, is well taken. I’ve “escalated” the issue to Mark and here’s what he said.

“Just as Wikipedia took a while to build, so will AboutUs. Now if you type in DuPont, it will get you to a page that also asks if you are interested in the company and links you there through a simple WikiLink.” Incremental change will always make AboutUs better. We are also interested in improving the site on its technical end. We have done that consistently for the last year and a half. As alway, Martin is pushing in the right direction. Look forward to working more with him.”

I think the key is that, sure, AboutUs is going to continue to push the effectiveness of the site and the technologies that power it. But one of the things that makes us different is that instead of being, at best, receptive to input, we are designed to absorb hands-on reader changes. The more you who utilize AboutUs take an active role in shaping the site to reflect your needs, the better the site will be in doing just that.

So, don’t be a passive observer. Jump into the fray influence your brains out.

April 25, 2008

Follow Us on Twitter, del.icio.us

Filed under: Social media — CurtHopkins

In addition to using our wikis to communicate, and this blog, we also have a Twitter page and a del.icio.us account.

Follow our updates on Twitter if you’re interested in finding out what’s new with AboutUs and what’s going on in the wiki world. We’ll reciprocate. We’re aggregating information on the company and on the theory and practice of wikis on our del.icio.us social bookmarking account. You can see our last eight saves at the bottom of the right-hand sidebar as well.

April 23, 2008

This is the business we’ve chosen.

Filed under: The Business — CurtHopkins

Over a year ago, there was some concern expressed that AboutUs was somehow invading privacy by posting information on domain owners. When Ray and others reminded everyone that this information was freely and publicly available elsewhere, and that the goal of AboutUs was to enable the addition of transformative value to it, the objections faded.

Even at that point, however, there were some people who understood why the combination of business information and the wiki form would produce value. Here’s one reader, VC Mike, who posted a comment on a rather critical Tech Crunch post.

(I)f the traffic trends are a harbinger these guys become the de facto wiki people go to for editing or viewing info on companies, this becomes the wiki version of Hoovers, which is something I would invest in.

Now, I mention this, and quote this individual, for a specific reason. As Guest Interloper, I’ve noticed something about these AboutUs types, something no one is going to miss who spends any time at all around them or on their site: This “wiki way of life” they espouse is big picture stuff all the way. They believe in the democracy of information and everything they do furthers that aim.

The problem of course is that they’re running a company, not a philosophy department. Sometimes it’s a little hard to see how this philosophical egalitarianism is going to benefit you, the user. So I wanted to help them articulate the answer to an important question, one that lay in plain site, but had not perhaps been sharpened like it could.

What does AboutUs do as a company? And what good does it do me?

Well, it turns out VC Mike had hit the nail on the head. AboutUs is an exhaustive listing of information about companies. This information includes officers, location, contact, sector and finances. It has in fact grown into a kind of Hoovers on a wiki, a sort of “Wiki & Poors” guide. Hoovers and Standard & Poors, for those who don’t know, are both guides to business information. They are updated, and published, originally in book form, and are used by investors, bankers, journalists, sales people, marketers, vendors and anyone else who needs to keep current on businesses and business sectors.

AboutUs provides you, the user, with immediate, up-to-date information on millions of companies around the world. Whether you’re considering investing, or buying products, or selling products to, a given company; whether you need to keep current on the players in a sector or need a current indication of how the economy is going for businesses in an area, you use AboutUs to find that information.

More than that, however. AboutUs has one important quality that traditional business information resources lack. It’s dynamic. You don’t just passively absorb information, as you might from the traditional business guides. At AboutUs you can discuss a given company or topic with other knowledgeable users. You can add information about a company that you’ve gained without waiting for a publication cycle, and you can read the same kind of information build into each entry by your counterparts.

AboutUs is the largest dynamic repository of business information in the world.

I wanted to make a Hoovers/Hoover joke. Something about a drape attachment. Perhaps next time.

April 19, 2008

The Guest Interloper

Filed under: Community — CurtHopkins

Here’s the thing about wikis, and it’s one of the things that inspires and fires the AboutUs crew: Wikis are self-organized, self-organizing, forms of retaining and sharing information. Access to information has increased to such a degree that it can positively overwhelm people. The wiki helps to order this information. But instead of doing it top-down, it is a kind of informational democracy, in the sense that people vote with their actions to create organic hierarchies of information, called folksonomies.

Wikis are also infinitely extensible websites. There is no limit to the size or the velocity of expression. However, this comes with a few problems for AboutUs, the company. AboutUs is a very large (though not infinite) website. It consists of millions of wiki pages, bound to themselves, to each other, and to the rest of the world, with tens of millions of links.

Now, although most of you have come to AboutUs via one of the subject wikis on it, possibly one of the many wikis devoted to a specific company, few of you understand what the company is about. That’s our fault, not yours. And the way we’ve decided to remedy that problem is by revitalizing this weblog.

When I first got together with Ray King and Mark Dilley at AboutUs Towers, overlooking the mighty Willamette, I suggested a blog could be a kind of coffee shop, a place we could get together with you and talk in a low-key way about wikis, AboutUs, your undertakings, whatever was of interest to us. In this coffee shop we also intend to articulate, clearly and loudly, our points of view on what we do, on privacy, on information democracy and many other things. Then, we’ll break and we’ll go back to our wikis and we’ll get some work done.

My name’s Curt Hopkins. I’m a longtime wiki user. Probably the most prominent wiki I was involved with was Blogsafer, a multilingual safer blogging guide, funded by Spirit of America. I’m also a longtime blogger. My personal blog, which I’ve had since November of 2004, is Morpheme Tales and I’m the founding director of the Committee to Protect Bloggers.

Most importantly, I am currently the Guest Interloper at AboutUs, where I’ll be nosing around, eyeballing things, trying to see the shape of the company and its message from the outside and help the crew inside to speak to you in their own words. I guess, I’m the guy serving the coffee.

Talk to you soon.

April 17, 2008

RecentChangesCamp.org - May 9-11th - San Francisco

Filed under: Community, News — Tags: — MarkDilley

RecentChangesCamp is a wiki way of organizing gatherings using Open Space Technology. A lot of cool people into wiki, community and collaboration will be there - what do you want to talk about?

Every participant is invited to lead your own sessions and take responsibility for what you love. In addition to general and technical conversations about - and actual coding on - wikis and other software, session topics from past RCCs have covered subjects from art to social organizing to philanthropy, playing a creative conversation game, and individual & group coding practices.

 

See the past conference wikis for more complete lists and session notes. Anyone and everyone is invited to attend. You will especially enjoy Recent Changes Camp, if you happen to be any of the the following:

  • Member of any open wiki community or someone who uses wikis at work, school or in any other context
  • Interested in community, action, collaboration, creativity or any other activity
  • Interested in the self-organizing power of wiki
  • Interested in the OpenCulture and/or OpenTechnology movements
  • Interested in knowledge creation and sharing knowledge
  • A generally curious and inquisitive person

Signup on the wiki,

check out Upcoming, Facebook and the BarCamp wiki for history

via Ross

April 4, 2008

Constructive Criticism Helps Organizations: For Example, Us

Filed under: Community, Site Info — TedErnst

Last week we received an email here at AboutUs.org complaining. Great, right? Yes!

The email said something to the effect of “You’re claiming to help businesses promote themselves and yet your pages are noindex, nofollow.” I wrote back to ask where this person was seeing this. He wrote back with a url to the pagename and a snippet of code for a meta tag with noindex, nofollow in it. I poked around a bit and found the same code on all our pages! Panic! Oh, no!

I went to our software developers and asked if this was as big a problem as it seemed, and they said, yes, we’ll drop everything to fix it. In an hour it was fixed. Yay!

To say thank you to the person that brought this problem to our attention, we put a free ad for My Web Office Solution on Category:Small_Business_Technology.  Thank you!

April 3, 2008

Idea for making money on AboutUs.org

Filed under: Community, Did You Know? — Tags: — TedErnst

You may already know that AboutUs.org has an innovative way to promote your business, our article writing service.  An idea came up in the office today that seems to be worth sharing.  What if someone else decided to start an article writing service where the articles would appear on AboutUs.org?  Would we care?  Of course we would care.  We would think it’s great!  You may be wondering why we would think it’s great to have someone using our free website to make money in a way that could seem to compete directly with our services.  The way I look at it, good content serves everyone.  Good articles, whatever the source (as long as they comply with our licensing), are good for AboutUs.org the community and AboutUs, Inc.  So enterprising writers out there, go for it!

April 1, 2008

SiteWikiWednesday

Filed under: Community — Tags: , — MarkDilley

birthday cake

Tomorrow at the AboutUs offices, we will have a little of a birthday celebration. On March 25th, the existence of wiki made another trip around the sun!!

Please come, ready to eat some cake and self organize around interesting topics of your choice.

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