Learning from the AboutUs.org Community

by CurtHopkins on 20 May 2008

Like quite a few people in the last year, Andreas from Xavier Media took some time out to capture his experience using AboutUs.org, writing about it on his company blog.

We’re always gratified when people, AboutUs participants or otherwise, give our company and our services such a lot of thought and share them with their readers. We were particularly gratified that Andreas had done this, since he has been utilizing AboutUs.org since 2006 and recently took us up on our new “article writing service.” This is where we take a look at your website, assess what will make a great article and work with you to create this article on AboutUs regarding your company and website.

We were surprised by Andreas’s conclusion – that the service was not worth the money – because part of our process is to ensure the customer is happy with the article before we spotlight it on our front page. While Andreas seemed satisfied with his page at the time, it now appears we failed to ask the right questions.

Part of the Wiki culture is learning from our mistakes and work, so, thank you, Andreas, for your comments. We rely on the feedback from our clients to reconcile our own experience and intuition about how to improve our company with the experiences of those who participate in AboutUs. So, don’t be shy, be honest. (And, if you’d like to praise us, be fulsome.)

Andreas was good enough to list out some features he would like to see as we develop the company and the site. They included:

These are all great ideas and are ones we’ve been exploring. In light of Andreas’ comments we’re re-examining these. If you would like to add to this list, or weigh-in, please leave your comments below.

One final aside to Andreas: Could you point us to your site on MillionDollarWiki? We always like to see how we measure up against other service, but were unable to find your company there. Thanks!

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Pages tagged "fulsome"
26 May 2008 at 8:51 pm

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Andreas from Xavier Media 21 May 2008 at 7:10 am

I’m happy about the article itself, but I don’t think the paid editorial service is worth the money if you have the time and knowledge to create your own AboutUs.org page. That’s why I suggested some additional services o offer in the same “package” as the editorial service.

It’s not that weird that you can’t find my company at MillionDollarWiki because I don’t have one yet. A review of that wiki will be written in the near future. What’s different from you and MillionDollarWiki is that you offer a coach and at MillionDollarWiki you have to know how to build the page yourself and then also do all the work :(

/Andreas

serkan cubukcu 28 May 2008 at 1:42 pm

thanks for sharing

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