Comments on: Social Media Machines

By: MarkDilley

MarkDilley — Wed, 22 Apr 2009 21:03:29 +0000

I agree with you whole heartedly Morten.

The thing that is concerning to me is that the social media machine analyzes people to see who is more important to respond to.

By: Morten Blaabjerg

Morten Blaabjerg — Wed, 22 Apr 2009 08:17:24 +0000

You can’t be stalked online IMHO – the internet is public, and if you don’t want a public conversation, there’s plenty of ways to converse in private.

Companies should connect with customers, because they care for other people and genuinely want to help them get their problems solved.

If I had a bad experience with a product, it’s good for the company and myself that we talk – before I rant to my 1000+ followers that x company’s product sucks really bad.

Of course the conversation has to be two-sided, otherwise there is no conversation.

I think you’ve struck a great balance in your company, and I sense that you are good at picking up conversations about your company in a non-intruding way. Generally, I welcome the intrusion from any company, because it is a sign they care about what I have to say.

By: MarkDilley

MarkDilley — Fri, 17 Apr 2009 21:32:31 +0000

Or Jarred, to go the other way – go open. I feel like it is kind of a race and I want people of good intention to win. Best, Mark

By: Jarredb

Jarredb — Fri, 17 Apr 2009 07:58:06 +0000

Great!… companies are stalking as all.

I feel as if freedom of speech on the net is slowly dissappearing(or should I say, quickly).

Time to go anonymous …